Cancellation Policy

We understand that sometimes plans change. If you wish to cancel your order, please note that you have a 24-hour window from the time of placing your order to request a cancellation.

How to Cancel Your Order

If you decide to cancel your order within 24 hours of placing it, please contact us as soon as possible via:

Be sure to include your order number and the reason for the cancellation in your message.

Important Notes

  • Cancellation Window: All cancellation requests must be received within 24 hours of placing the order. After this period, we are unable to process cancellations.

  • Processing Time: Once your cancellation request is confirmed, we will proceed with it and notify you via email.

  • Order Status: If your order has already been shipped, you will need to follow our Return & Refund Policy instead.

If you have any questions or concerns, please feel free to contact us using:

Business Information

  • Company Name: A.B. Growth

  • Store Name: Lavinere

  • KvK-Number: 86967274

  • Business Address: Melissantpad 21, 6843 DX Arnhem, Netherlands

Customer Service Hours:

  • Monday to Saturday: 9:30 AM – 7:00 PM (GMT)

  • Response Time: We aim to respond to emails within 1-2 business days.